Q) Who do you ship with?
Currently, we can ship with Canada Post in Canada and International. For the United States, we use USPS. Our shipping process changes every now and then, because of different rates.
Q) Do you ship outside of Canada?
Yes, we do ship internationally. There are some exceptions, since some of our brands require that we only sell in certain regions.
Q) I am in Mississauga or the Greater Toronto area, can I pick up?
Yes, we do allow local pick up in Mississauga at our retail store. There is no charge for pick up.
Q) Can I see the products in person before buying?
You sure can! We stock just about every item, however we do have a storage unit off-site. Generally, we keep off-season products at the storage unit. If you still want to see something like a winter boot in August, you can shoot us an email a few days in advance, and we can bring it in-store for you to take a look at.
Q) How long does my item take to ship after I place an order?
Most items will ship out within 24-48 hours, usually next day. If you're very tight on time, please contact us and we'll do our best to accommodate you.
Q) Will you price match?
We will price match other regular priced Canadian competitors, as long as the exact same make, model, style, colour and size is in stock on their website. There are some exceptions, since some brands do not allow us to discount their products.